Managing/Cancelling Your SubscriptionUpdated a day ago

You can manage your subscription anytime via the portal:

👉 https://www.keto.com.au/apps/subscriptions

From there, you can:

• Update your delivery address

• Update your payment method

• View upcoming orders

• Skip or pause a delivery (where applicable)

About Subscription Cancellations (Please Read)

Subscriptions cannot be cancelled immediately.

This is because:

• All subscriptions have a minimum 3-order commitment

• This is why you received a discounted first order or special offer

Once the minimum term is completed, you’ll be able to manage ongoing deliveries according to the subscription terms.

If you’re unsure how many orders you have remaining, log into the subscription portal or contact us and we can confirm for you.

Need Help?

If you’re having trouble accessing your account or subscription:

• Contact us with the email used for your order ([email protected])

• Let us know what you’re trying to update (address, payment, subscription details)

We’re happy to help.