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Fix a discount code that isn't applyingUpdated a day ago

Common reasons and solutions:

  • "Enter a valid discount code" = The code doesn't exist, has expired, or isn't currently active
  • "Discount code isn't valid for the items in your cart" = The code doesn't apply to your specific products
  • "Some discount codes couldn't be used together" = Multiple codes can't be combined; the best combination has been applied automatically
  • Code field not visible? Check if you're using Shop Pay - you must log in to your Shop Pay account first for the discount field to appear
  • Verify the code hasn't expired (check the end date/time)
  • Ensure your cart contains eligible products for that specific discount
  • Try applying the code again, checking for typos or extra spaces
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