Fix a payment button or page that won't loadUpdated a day ago
Troubleshooting steps:
- Refresh the page and try again
- Clear your browser cache and cookies
- Update your browser to the latest version (Shopify supports the latest two versions of major browsers)
- Try a different browser (Chrome recommended for best results)
- Check your internet connection stability
- Disable VPN or proxy services temporarily
- Try on a different device or network
- Check Shopify Status to see if there's a known outage
- Look for the secure checkout indicator (URL should start with https://)
- If the problem continues, contact [email protected]