Fix an Issue Completing CheckoutUpdated a day ago
Troubleshooting steps:
- Try using a different browser (Chrome, Firefox, Safari, or Edge - latest two versions supported)
- Clear your browser cache and cookies, then try again
- Ensure your browser is up-to-date
- If using Shop Pay, log in to your Shop Pay account first before proceeding
- Check that JavaScript is enabled in your browser
- Try on a different device (mobile vs desktop)
- Disable browser extensions temporarily, as they may interfere with checkout
- If the issue persists, contact the store directly using their contact form, email, or phone number found in your order confirmation